Last Updated: September 24, 2026
Tommie’s Auto & Diesel LLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, telephone communications, text messaging, service requests, and other interactions with our business.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Mailing or billing address
- Email address
- Telephone and mobile phone numbers
- Vehicle information
- Service, repair, towing, and recovery information
- Appointment and scheduling information
- Information submitted through our website or contact forms
- Communications between you and Tommie’s Auto & Diesel LLC, including SMS/text messages
- SMS opt-in information and consent records
- Other information necessary to provide requested services
How We Use Your Information
Tommie’s Auto & Diesel LLC may use your information to:
- Respond to customer questions and service requests
- Schedule and manage appointments
- Provide repair, diagnostic, maintenance, towing, and recovery updates
- Communicate regarding estimates, authorizations, invoices, payments, and completed work
- Send requested customer-service notifications
- Communicate by telephone, email, or SMS/text message when appropriate
- Maintain business and service records
- Improve our customer service and business operations
- Comply with applicable legal and regulatory requirements
SMS/Text Messaging Privacy
If you provide your mobile telephone number and consent to receive SMS/text messages from Tommie’s Auto & Diesel LLC, your mobile information will be used to communicate with you regarding our services and your interactions with our business.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell your SMS opt-in information, mobile telephone number, or SMS consent information for third-party marketing purposes.
Sharing of Information
Tommie’s Auto & Diesel LLC does not sell your personal information.
We may disclose information to trusted service providers when reasonably necessary to operate our business or provide services to you, such as communications, technology, payment processing, website hosting, or other operational service providers. These providers may use information only as necessary to perform services on our behalf and subject to applicable privacy and security requirements.
We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect the rights, property, or safety of Tommie’s Auto & Diesel LLC, our customers, or others.
Mobile information, SMS opt-in data, and SMS consent information are excluded from any sharing described above for marketing or promotional purposes and will not be shared with third parties for those purposes.
SMS Opt-Out
You may opt out of SMS/text messages from Tommie’s Auto & Diesel LLC at any time by replying STOP to a message from us. You may reply HELP for additional assistance.
Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices
You may choose not to provide certain personal information; however, doing so may limit our ability to provide certain services or respond to requests.
You may request that we update or correct personal information by contacting Tommie’s Auto & Diesel LLC.
Changes to This Privacy Policy
Tommie’s Auto & Diesel LLC may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Tommie’s Auto & Diesel LLC
Please use the contact information provided on our website to reach us.